I received a letter today from my bank indicating that I would be charged a $3 Debit Card Activity fee each month when I make a payment or purchase using the card tied to a specific account. Problem is my debit card is tied to two accounts. I rarely have activity on said account while the other is very active. So in trying to determine if I need to consolidate, will the $3 charge actually be a big deal, etc. So I decide to call customer service for clarifcation. This is where the suck part comes in.
So I go through all the prompts, cause gasp if you want something that's not automated. I get the prompt that they are connecting me to a personal banker, and what am I greeted by "Due to high volume of calls, please call back tomorrow" and then it HANGS UP on me.
Hey, Wells Fargo didn't your momma every teach it was rude to hang up on people? Well it is. Let me teach you a little business lesson. It goes like this...If you send out a mass mailing regarding a new fee that's going to be incurred by account holders, well then it's probably a good idea for you to staff your call center with enough Customer Service people/personal bankers to handle the volume. I don't mind waiting in a que until someone's available to answer my question, but I do mind being hung up on.
Come to think of it, tomorrow works well for me. Perhaps, I'll forgo the call back and possibly just visit a branch and put an end to our relationship. You being so busy and all.
I offer a prayer for all of those struggling to find gainful employment.
Dear St Joseph, you were once faced with the responsibility of providing the necessities of life for Jesus and Mary. Look down with father compassion upon me in my anxiety over my current inability to support my family. Please help me find gainful employment very soon, so that this heavy burden will be lifted from my heart and that I am soon able to provide for those whom God has entrusted to my care. Help us guard against bitterness and discouragement, so that we may emerge from this trail spiritually enriched and with even greater blessings from God. Amen
I set out to clean my bedroom closet this weekend. I actually had planned on it all week and was really looking forward to it. ( Lame or super productive, you decide) When the time came on Saturday I found myself putting it off. I had a hard time getting started not because it was already clean. It looked like this...
It needed plenty of help. My plan was to pull out my summer stuff (usually I have all seasons in there year round) get rid of anything that I didn't like or didn't fit leaving only wearable stuff so I could go in at anytime and pull out an outfit.
What I didn't plan on is how hard it was mentally to put things into piles. I ended up with 3 piles - keep, things that don't fit or I don't like that I will use for a garage sale or donate, and things that didn't fit but I wanted to keep because mentally I was trouble letting go. The whole exercise bought a few things to light. First, I've got a get on top of the weight/healthy eating issue, but that's another story. Second, it got me thinking how much does one person really need? I have 14 suits for work. I know it sounds crazy I am in my closet every day but I never really realized that. They say you wear 20% of wardrobe 80% of the time, why not get rid of the other 80% so someone else can use it. I am not there yet.
While I thought this would just be an exercise in time, it really has become an exercise in thought. I' got some things to figure out. Oh and I do now have a nice clean closet.